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PolicyBazaar has launched a first-of-its-kind initiative for its Service Advisors to accelerate their career growth towards leadership roles. Following the success of the program with sales consultants, LEAP or Level Enhancement and Accreditation ProgramNow the services of Policybazaar are being extended to advisors.
The innovative initiative, which is rooted in PolicyBazaar’s continuous employee engagement and investment effort, aims to reward top performing insurance advisors by furthering their career progression. The journey from an SME to manager, which earlier took a period of 14 years, can now be completed in just 6 years. LEAP creates a group of new leaders who are ready to take on people manager roles, increasing the overall efficiency of the service team.
Sarbveer Singh, Joint Group CEO, PB FintechSaid, “We strongly believe that customer satisfaction depends on employee satisfaction. It is important to us that our top consultants grow in their careers and take pride in what they do. The idea behind starting a program like LEAP is simple – it seamlessly aligns employee goals with company goals. It recognizes and rewards their performance by accelerating their career development.”
LEAP will include a comprehensive approach to experiential learning and skill development for Policybazaar’s service team. Starting with a careful performance analysis from April to September 2024, the top 30% performers will be eligible to participate in LEAP training and assessment, a rigorous program designed to hone functional, technical and behavioral skills. The final selection, scheduled from January to March 2025, will ensure that individuals maintain their ranking among the top 30% and successfully clear the assessment and personal interview rounds.
The training consists of AI-powered e-learning modules accessible through PB’s learning platform. The training is delivered by Policybazaar trainers who are subject matter experts. Drawing from their practical insights and real-world experiences, trainers provide valuable guidance and advice to participants, ensuring that the training is both informative and practical.
Policybazaar witnessed the positive impact of such employee-engagement initiatives firsthand when LEAP was launched for sales consultants last year. Over 600 participants and 200 final qualifiers in the sales domain, 31 of whom have already been promoted to leadership positions, stand as a testament to the success of the programme. Since launching last year, LEAP has helped 584 sales associates get promoted to Chief Sales Consultant Telesales and Assistant Manager Telesales. The service team can now expect the same Trajectories of development, skill development and career advancement.
By providing opportunities for career advancement and personal development, Policybazaar empowers its employees to reach their full potential while driving the company forward. As a result, Policybazaar’s service team can look forward to a future full of opportunities for growth, advancement and success.
Policybazaar’s employee enhancement programs also include the Proud to Be PB initiative and the Core Programme, which aims to skill employees for leadership roles while promoting insurance awareness. CORE focuses on key behaviors such as Cpride, heyownership, Rflexibility, and ISkill enhancement workshops were conducted for empathy, new and existing counselors. The program emphasizes on instilling important values for career progression, managerial positions. Initiatives like this underline PolicyBazaar’s dedication to nurturing talent and fostering a culture of continuous learning and development.
Policybazaar.com is one of the largest insurance marketplaces in India. It is the flagship platform of PB Fintech, which owns the fintech brand, Paisabazaar.com and the loan and insurance marketplace, Policybazaar.ae in the UAE region. Policybazaar.com Group is backed by multiple investors including PE funds and other family offices. Policybazaar.com was started with the aim of educating people about insurance products and with its offerings it has addressed the large and highly under-penetrated online insurance markets.
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