If CISF officers had not forgotten this ‘basic mantra’, Kangana Ranaut would have been saved from getting slapped

whyOr is only CISF lady constable Kulwinder Kaur responsible for slapping actress and newly elected BJP MP Kangana Ranaut at Chandigarh airport? Or, the top officials are also responsible for this incident, who forgot the basic principle of CISF in front of their priorities, the result of which has come in the form of this incident at Chandigarh airport.

This is not the first incident of misbehavior with passengers at the airport. Even before this, there have been constant complaints among passengers about the bad behavior of CISF personnel. Since all of them were common passengers, there was no one to listen to them. In this incident, the matter was of a well-known actress of the country as well as a newly elected MP of BJP, so this matter was bound to gain momentum.

Now the accused lady constable Kulwinder Kaur has been suspended in this case. An FIR has also been filed against her and perhaps she will be dismissed from the job in the coming days. But, will CISF also review who is actually responsible for this incident? Are those officers not responsible for this incident, who posted this lady constable on a duty involving public interaction without assessing her mental condition.

Now let’s talk about the basic principle of CISF.
After the Chandigarh airport incident, there are more questions about the current working of CISF, but for now let’s talk about CISF’s ‘basic mantra’. This is from the time when former Uttar Pradesh Director General OP Singh was the Director General of CISF. During that time, a special guideline was prepared regarding CISF’s behavior, whose basic mantra was ‘duty with smile’.

The purpose of this basic mantra was that CISF personnel not only perform their duties with full alertness, but also through their sweet smile create such an emotional bond with the passengers that they feel comfortable during the security check. Not only this, if anyone faces any kind of problem at the airport, he can openly tell his problem to CISF personnel.

Also read: Brakes were applied on the plane before takeoff, all the security officials reached the spot, three persons sitting in the flight were arrested… An Indigo Airlines flight was stopped just before takeoff for Hong Kong from Delhi Airport. Three passengers from this flight have been arrested. To know the whole case Click Do it.

What was the real purpose of the Moola Mantra?
Another motive of former CISF DG OP Singh behind implementing Duty with Smile was that by looking at the smile on the faces of the soldiers, it could be easily determined at the airport what is the mental state of the soldier? That is, the Inspector rank shift head and Assistant Commandant rank officer posted at the airport could very easily find out through this basic mantra what is the mental state of their soldier. Is it right to give him a weapon or a post with public interaction or not.

Regarding Duty with Usage, former CISF Director General OP Singh says that during his tenure, he paid special attention to the behavioral training of the soldiers deployed at the airport. Also, during this period, the mental condition of the soldiers deployed at the airport was also assessed through psychological profiling. He said that no woman or male soldier suddenly commits a violent incident. This state of mind has been travelling with him for a long time, which can be easily identified from his behavior.

Was psychological profiling done?
Taking the example of the incident that happened with the newly elected BJP MP Kangana Ranaut at Chandigarh airport, former Director General OP Singh said that the lady constable who carried out the incident must have been talking like this to her colleagues or other people for many months. But, it was not detected in time. It was very important to detect this, that is why psychological profiling of the soldiers posted in posts with public interaction is very important.

Former Director General OP Singh said that if such things were kept in mind through psychological profiling, then such an incident would not have happened at Chandigarh Airport. Keeping this incident in mind, it is now necessary to keep in mind in training how we can do mainstreaming. How can we bring someone into the national mainstream and work with dedication towards the Constitution and not on the basis of any religion, caste or local issue.

Also read: The air hostess was stunned to see the actions of the passenger, he was arrested as soon as the flight landed, this big mistake came to light during the investigation… As soon as the airhostess who was going to the rear of the aircraft for some work saw this passenger, her eyes were wide open. The airhostess immediately called her colleagues on the spot and….. to know further news Click Do it.

Is CISF emotionally divided?
Now the question again comes that where did psychological practices like Duty with Ismail disappear from CISF. So let us tell you the answer to this. Actually, after former DGP OP Singh, senior IPS officer Rajesh Ranjan became the new head of CISF. During the tenure of DG Rajesh Ranjan also, Duty with Ismail was promoted with special priority.

Meanwhile, the Corona period came. During this Corona period, there was a long distance between the officers and the soldiers and the soldiers from the public for a long time. With time, air travel started again, but the distances created during this period increased instead of decreasing. It is even talked about secretly that during this time, CISF was emotionally divided into two parts. The first part was of the officers on deputation and the second part was of the cadre officers of CISF.

Were capable officers ignored?
Allegations are even leveled in hushed tones that during this period, instead of CISF cadre officers who knew every detail of the airport, favourite officers on deputation were given priority posting at the airport. Till this point, things were fine, but the problem arose when most of the favourite officers posted at the airport locked themselves in their chambers.

It is said that these officers, leave aside the public, have also distanced themselves from the agencies working with them at the airport and the media, which once used to act as the eyes and ears of CISF. The result of this is that what is happening at the airport, how is the behaviour of CISF personnel, things about it come to light only when the aggrieved passengers share their pain through social media.

smuggling Also read: For the first time an air hostess did something like this, not only illegal… this act was disgusting too, everyone is shocked… This is probably the first case in the country when an air hostess has been arrested for doing such an illegal and disgusting act. After this revelation, the accused air hostess has not only been arrested but also sent to judicial custody for 14 days. To know the whole case, click here Click Do it.

And CISF’s motto got sidelined
The truth is that only a few such incidents at the airport come to light, while most of the incidents are suppressed. In the incidents that do come to light, either the formalities are done in the name of action, or the matter is covered up by taking action like suspension of constable level personnel. It is also being said that due to this attitude of the top officers, the basic mantra of duty with smile was sidelined in a short time.

It is not that no work was done in the meantime. Efforts were made to improve communication between passengers and CISF personnel through schemes like Swarnim Seva at Hyderabad airport. But, such efforts failed at the point where they started. Many former officers who have served in CISF agree that if such incidents are to be stopped, then the top officials will have to change their attitude and increase the level of communication.

Tag: Airport Diaries, airport security, Aviation News, C.I.S.F.